Privacy Policy

1. Introduction

Dylan Henry and Lifestyle Property Agency ("we", "us", "our") operate the dylanhenrybdm.com website ("the Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website.

2. Information We Collect

We collect information in the following ways:

• Information You Provide: When you submit a lead form, contact us, or request a rental appraisal, we collect your name, email address, phone number, property address, and any additional messages you provide.
• Automatically Collected Information: When you visit our Website, we automatically collect certain information about your device and browsing activity, including IP address, browser type, operating system, and pages visited.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience and understand how you use our Website.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide the services you request
• To send you property appraisals, market information, and property management updates
• To improve our Website and services
• To comply with legal obligations
• To prevent fraud and enhance security
• To analyze website usage and trends
• To send marketing communications (with your consent)

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: Where you have explicitly consented to the processing
• Contract: Where processing is necessary to perform our services
• Legal Obligation: Where processing is required by law
• Legitimate Interests: Where we have a legitimate business interest that does not override your rights

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With vendors and service providers who assist us in operating our Website and conducting our business
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access your personal information
• Right to correct inaccurate information
• Right to delete your information
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise any of these rights, please contact us at [email protected] or call 0498 498 344.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites before providing your personal information.

10. Analytics and Tracking

We use Google Analytics and Meta Pixel to understand how visitors use our Website. These services may collect information about your browsing activity. You can opt out of Google Analytics by installing the Google Analytics opt-out browser extension.

11. Cookies

Our Website uses cookies to enhance your experience. Cookies are small files stored on your device. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect your ability to use certain features of our Website.

Types of cookies we use:

• Essential Cookies: Required for the Website to function properly
• Performance Cookies: Help us understand how you use our Website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used for advertising and marketing purposes

12. Children's Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Website and updating the "Last updated" date. Your continued use of our Website following the posting of revised Privacy Policy means that you accept and agree to the changes.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: